The design task was given to Jerlyn, who followed my guidance & instructions flawlessly, using a high resolution photo of a 90 year old label design. I only had one minor (1 single letter changed to an unusual font style) adjustment to her design; the Digital Proof was excellent of the final graphic design.
The resulting stitch file produced a Photographic Proof of the First Completed Unit that was exceptionally implemented, 3-colors in the threads were the correct hue, the dimensions of the label/objects were accurate, and the staff implemented my requested fine satin stitch density.
Trish has been very responsive to all sales order items & questions with tangible useful information and timeliness and performed a superb job with the transaction and fulfillment.
I have worked with many label makers over the past 20 years and your staff were the easiest to work with, have outstanding design/customer skills and the production quality was excellent. The order was delivered, fully completed and correct 28 days after initial placement and contact.